About us
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Our vision is to be a growing and caring organisation that achieves the finest results. To achieve the vision we aim to be the most reliable and innovative provider of critical services in all the markets served by the company.
We operate in demanding market places in our role as a well-regarded provider of critical support services for public bodies and also companies in the private sector but GSL is meeting the challenge with innovation and leadership.
GSL values
Excellent service – produced everywhere by enthusiastic GSL staff for all customers through consistent application of the eight right first time best practice processes that are the hallmarks of the company.
Exemplary teamwork – created by leaders and delivered through everybody in the company working together as one in a unified team to achieve the GSL vision.
Accountability – instilled through everyone being fully committed and taking ownership for the results of their work.
Honesty – exemplified by being honest with ourselves as well as all our stakeholders and reflected through the reputation of the company as a trustworthy organisation.
Integrity – demonstrated in a million and one ways in everything we do that GSL is a caring sincere organisation of absolute integrity.
Make it happen attitudes – developed continuously through the can do attitudes of GSL people and the aspiration of the entire company to achieve excellence.
Core competencies
Our core competencies distinguish the company from other service providers and include:
- caring for people, property and facilities
- integrating and motivating workforces to achieve outstanding results
- creating a safe and secure environment
- using business excellence approaches with well trained staff to achieve high standards of performance
- developing and operating optimised transport solutions
- collecting and managing large volumes of data to create meaningful information
- innovating and technology that improves productivity and efficiency
- designing seamless end to end solutions that extract time and costs from business processes
- managing change, complexity and risk
- building and maintaining added value partnerships that deliver consistent service quality
- working with passion and professionalism to achieve success
These core competencies deliver value for all our stakeholders and enable the company to delight customers.
GSL is a member of the British Quality Foundation, BSIA and CBI. The company also supports Midlands Excellence and is committed to achieve the Investor in Excellence standard.
Trade Unions
The company has long standing and successful working relationships with trade unions. These partnerships are crucial to our success and help the organisation achieve its mission by enabling GSL employees to operate in an environment of trust.
The right to form and join a trade union is fundamental to the European Convention. We respect the right of our employees to trade union recognition and support the Employment Relations Act.
We involve and consult with our employees all of which entails working in partnership with trade unions such as the GMB, Unison and Amicus.